Unable to acces the Bacularis web interface after update

sistemas

Hello team,

Here's the current situation:

I'm running Bacula Community 15.3.0/Bacularis 5.3.1 on an Ubuntu server (VM). Recently, I upgraded the OS from Ubuntu 22.04 LTS to 24.04 LTS. After encountering a few initial issues, I managed to access the Bacularis web interface. Prior to the upgrade, I made sure to create backups and a snapshot of the VM, so I can revert if necessary.

To clarify: getting Bacularis to work post-upgrade—especially with PHP 8.3—was a bit of a hit and miss. The solution was to manually add the necessary repositories (i registered to have acces) and reinstall the bacularis.deb and bacularis-lighttpd.deb packages. To context, i tried to upgrade the binaries manually, following the documentation.

Currently, everything appears to be functioning.Within Webmin interface i can confirm that the Bacula server is operational, and I can see clients, backups, and jobs.

However, I’m encountering a login issue with the Bacularis web interface at myserver:9097/web/login. Credentials that previously worked now return an “Invalid user or password” error.

I verified the user list using: cat /etc/bacularis/Web/bacularis.users

My user accounts and hashed passwords are still present.

I then created a new user and restarted the service: sudo systemctl restart bacularis-lighttpd.service

I also rebooted the server and tried different browsers, but the login issue persists.

Checking again for the web.users users, only shows the last created user and the other two are missing. What gives?

Where should I start troubleshooting from here? What else can be done to regain access to the Bacularis web interface? How to reset ot get acces to the bacularis web and reconfigure the logins?

Thanks in advance.

gani

Hello @sistemas

It looks that the key point in your upgrade process was here:

sistemas To context, i tried to upgrade the binaries manually, following the documentation.

Bacularis manual installation and binary packages installation are not compatible. I mean that this is not supported to install using binary packages and update manually, or reverse. In my opinion this upgrade caused a problem that makes logging in not possible.

To check what has happened in your environment, for start I would propose to verify this file:

/etc/bacularis/Web/bacularis.users

Particularly I would suggest to check two things:

1) Permissions. The web server/PHP user (www-data on Ubuntu) must be able read and write it. Here is example command executed by root to check reading this file:

sudo -u www-data cat /etc/bacularis/Web/bacularis.users

2) Server logs. You can enable web server error log to see if any error is logged when you try to log in. For the Lighttpd web server, responsible for that are two directives described here: https://redmine.lighttpd.net/projects/lighttpd/wiki/server_errorlogDetails You can add the directives to your web server config file.

Please let us know if permissions are OK and if you found anything wrong in the web server log.

Good luck.

Best regards,
Marcin Haba (gani)

sistemas

I can't remeber with what user i have to acces the myserver:9097/panel/config in order to reconfigure the web server, or where to create this user.

Thanks in advance

sistemas

Ok, after a lot of digging and asking various AI assisants, there is something related to PHP 8.3 and Prado Framework.
Reverted back to the working snapshot. This requires a LOT more preparation and information.
I will try again to upgrade, but in gradual steps.
Will keep posting here with what i'll find or solved.
Thanks