Unable to create cloud storage on Bacularis via Hetzner bucket

michaeldolzani

I’ve set up a bucket on Hetzner and am trying to create a Cloud Storage via the Bacularis UI. Everything seems fine until I reach the Summary page. When I click “Create storage”, the page reloads but no storage is actually created, and I receive no error message.

Steps to Reproduce:
1. Created a bucket on Hetzner.
2. Opened Bacularis and started the “Create Cloud Storage” process.
3. Reached the Summary screen with correct configuration.
4. Clicked “Create storage”.
5. The page refreshes, but nothing happens—no confirmation, no error.

Questions:
• Is this a known bug?
• Or am I misconfiguring something?

Thanks in advance for any help!

gani

Hello @michaeldolzani,

Thanks for reporting this problem and screenshot.

I tried to reproduce it. Unfortunately, I am not able to reproduce it because on my side this wizard works fine. Normally after applying changes in this wizard there should appear one of the two windows:

[on success] window with information about need to restart the storage daemon
[on error] window with error message if anything goes wrong

I don't know why in your environment none of these windows appeared but we can check what is going there. To see what happened you can enable debug in the web interface. This is at the top left side of the interface unter the gear wheel icon. There is the application settings page. On the General tab you can find a checkbox to enable debug. The debug messages should be written here (for installation with binary packages):

/var/lib/bacularis/bacularis-web.log

Once the debug is enabled, we could go throught this wizard once again and if this strange behaviour happens once again, we can check this debug log.

Please let us know if you find any error message in this debug log. You can also paste it here as much as it is possible or paste only this part with potential error message.

At the end we can disable this debug.

Thanks in advance for your help.

Best regards,
Marcin Haba (gani)

michaeldolzani

Hi Marcin,

Thanks for the quick reply. After setting the driver to S3 instead of Amazon, the wizard worked correctly. However, when I started the backup, I encountered the following error:

Fatal error: init_dev.c:465 [SF0020] dlopen of SD driver=cloud at /usr/lib/bacula/bacula-sd-cloud-driver-9.6.7.so failed: ERR=/usr/lib/bacula/bacula-sd-cloud-driver-9.6.7.so: cannot open shared object file: No such file or directory

How can I resolve this issue?

Best regards

gani

Hi @michaeldolzani,

Thanks for your feedback for using that cloud wizard. Now, when I am seeing your Bacula version (9.6.7) I did re-test with this Bacula version and I am able to reproduce this problem with reloaded page without any action. Indeed, you are right that this does not work with Amazon driver.

This behaviour is because the Amazon driver is not supported in Bacula 9.6. This is relatively new driver that has been added to Bacula Community since version 15.0.

Wortht o mention is that the S3 driver is deprecated in Bacula (it uses old libs3 library) and there is advised to use the Amazon driver instead. The S3 driver and Amazon driver use the same Cloud resource configuration options (they are compatible), so from the configuration stand point the only change to do is to switch in the Director in the Cloud configuration resource the Driver from S3 into Amazon. This Amazon driver works much better than this old S3.

The general requirements to install and use Amazon driver are the following:

Bacula 15.0
awscli installed (this is the Amazon CLI tool)
the Amazon cloud driver installed

michaeldolzani Fatal error: init_dev.c:465 [SF0020] dlopen of SD driver=cloud at /usr/lib/bacula/bacula-sd-cloud-driver-9.6.7.so failed: ERR=/usr/lib/bacula/bacula-sd-cloud-driver-9.6.7.so: cannot open shared object file: No such file or directory

For this error, this S3 driver looks to be not installed. It is provided by Bacula project but it is not available natively in Debian. It can be installed by Bacula packages from bacula.org or compiled from sources.

For solutions, for using the cloud storage the Bacula 15 would be advisable. In Bookworm it is not available, but in boowkorm-backports and trixie it is available. However I don't see the Amazon plugin in those Debian repositories. So, to have this modern cloud solution, switching to bacula.org packages can be the solution because they provide both Bacula 15 and the Amazon driver.

Best regards,
Marcin Haba (gani)